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The Role of Witness Statements in Strengthening Car Accident Cases

December 26, 2025

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The moments immediately following a car crash are often a blur of adrenaline, confusion, and fear. Once the dust settles and the police arrive, the reality of the situation sets in: you know the other driver was at fault, but they are telling a completely different story.

In personal injury law, this is often referred to as a "he said, she said" scenario. Without concrete evidence, determining liability becomes a battle of conflicting narratives. This is where the objective perspective of a bystander becomes invaluable. For anyone navigating the aftermath of a collision, understanding the power of witness statements in car accident claims is the first step toward securing a fair settlement. At True North Injury Law in South Jordan, UT, we have seen firsthand how a single credible witness can turn a disputed claim into a decisive victory.

The Power of the Unbiased Observer

When an insurance adjuster or a jury looks at a car accident case, they view the testimony of the drivers with a degree of skepticism. It is natural to assume that both drivers have a vested interest in the outcome. You want your medical bills paid and your car fixed; the other driver wants to avoid higher premiums or a lawsuit. This inherent bias can muddy the waters of truth.

This is why third-party accounts are such powerful evidence. A bystander—whether it was a pedestrian on the sidewalk, a driver in the lane over, or a shop owner watching from a window—typically has no financial stake in the outcome of the case. They have no reason to lie.

Because of this neutrality, their recollection of events is often viewed as more credible than the people involved in the crash. An unbiased witness can corroborate your version of events regarding:

  • Traffic light colors (who had the green?)
  • Speed of the vehicles
  • Use of turn signals
  • Distracted driving behaviors (was the other driver looking down at a phone?)

How to Collect Witness Information at the Scene

If you are physically able to do so safely after an accident, gathering witness information should be a top priority. Witnesses often leave the scene quickly once they see that help has arrived or that the injuries don't appear life-threatening.

Here are the critical steps to take to secure this vital evidence:

  1. Identify Potential Witnesses: Look around immediately. Did someone stop their car behind you? Is there someone standing at the crosswalk?
  2. Act Quickly and Politely: Approach them and simply ask, "Did you see what happened?" If they say yes, ask for their contact information.
  3. Get the Basics: You don’t need a sworn affidavit on the side of the road. Get their full name, phone number, and email address.
  4. Record a Voice Memo: If they are willing to talk, ask if you can record a quick audio voice memo on your smartphone of them describing what they saw while it is fresh in their memory.
  5. Check for Surveillance: "Witnesses" aren't always human. Look for doorbell cameras or security cameras on nearby businesses that may have acted as a silent observer.

If you are too injured to do this, ask a passenger or a bystander to help you get names for you.

How Attorneys Use Statements to Counter Opposing Claims

Collecting the contact info is just the beginning. The real work begins when your attorney from True North Injury Law steps in. Insurance companies are businesses, and their goal is often to minimize payout. They may argue that you were partially at fault or that the accident couldn't have happened the way you described.

Experienced attorneys use witness statements to dismantle these defenses.

Establishing a Timeline

Memories fade, and stories change. An attorney will contact witnesses quickly to obtain a formal, recorded statement. This locks in the testimony before the witness forgets details. This detailed timeline makes it very difficult for the opposing insurance company to construct a false narrative.

Filling in the Gaps

Sometimes, physical evidence isn't enough. Skid marks show where a car stopped, but not necessarily why. A witness statement fills in the context. For example, a witness might state, "The red car didn't even brake until they were already in the intersection." This context creates a complete picture of negligence that physical measurements alone might miss.

Leverage During Negotiations

When an insurance adjuster sees a file containing strong, consistent statements from independent witnesses supporting your claim, their bargaining power diminishes. They know that if the case goes to court, a jury is likely to believe the independent witness. Consequently, strong witness testimony often leads to faster and fairer settlement offers without the need for a drawn-out trial.

Securing Your Future Recovery

In the complex world of personal injury claims, your word against theirs is rarely enough to guarantee the compensation you deserve. Evidence is the currency of the courtroom, and few pieces of evidence are as valuable as the clear, unbiased voice of a witness.

By acting quickly at the scene and partnering with a legal team that knows how to leverage that testimony, you significantly increase your chances of a successful outcome. If you have been injured in a crash, don't leave your case up to chance. Contact us today to schedule a free consultation and learn more about how we can help you gather the evidence needed to support your personal injury claim.

Contact True North Today

Your journey to justice begins with a single step. Contact us today to discuss your personal injury case and secure the compensation you deserve.
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